O'Reilly Auto Parts in Lincoln, NE Closed now

Reviews about O'Reilly Auto Parts

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  April 15, 2020, by Hannah Liechti
  Service was terrible. Honestly, every O’Rileys store I have ever been in was terrible. Went in there a few minutes ago to buy new winshield wipers and the oh so cocky “parts professional” named Matthew was very rude towards me and my boyfriend. He was complaining about the product we were buying because he personally doesn’t like them. I know every mechanic has their own preferences on the products they use but this guy is not a mechanic therefore he should not be telling the customers his personal preferences when he doesn’t have any experience or education in the field. Might I add, we did NOT ask him his personal preference either. We told him the price listed on the shelf was inaccurate according to what was told at the register. That’s when Matthew said “Well it’s that price because I just don’t like that brand.” Ummm... what? We thought it also was hilarious that he was bashing a product we were trying to BUY from THEIR store. That’s fine, I’ll make sure we take our business elsewhere next time and to not buy products from this company because even their associates don’t want customers to buy their merchandise.